S4Hana 1. Disable resign staff/replacement 2. New user creation & assign roles 3. Transport TR D - Q 4. Reset user password 5. Lock/unlock user 6. Monthly active user report 7. Monitoring workload, spool, cert expiry, user login Hybris 1. Disable resign staff/replacement 2. New user creation & assign roles 3. Lock/Unlock user 4. Reset user password 5. Monthly active user report